At the recent Transform 2025 event, hosted by VentureBeat, industry leaders gathered to discuss the future of AI, with a strong focus on the critical role of observability in AI agent ecosystems. The event highlighted how businesses are increasingly relying on agentic AI systems to drive efficiency and innovation.
New Relic's Ashan Willy took center stage, emphasizing the importance of instrumenting agentic systems to ensure measurable ROI. He explained that without proper observability tools, companies risk deploying AI agents that underperform or fail to deliver expected outcomes.
Observability, as discussed at VB Transform 2025, goes beyond traditional monitoring. It involves real-time tracking of AI agent behavior, decision-making processes, and interactions to identify inefficiencies or potential risks. This capability is becoming indispensable as AI systems grow more autonomous.
The conversation also touched on how observability can maximize agentic AI potential by providing actionable insights. Willy noted that businesses can fine-tune their AI ecosystems, ensuring agents operate at peak performance while aligning with organizational goals.
Industry experts at the summit agreed that as enterprises scale their AI deployments, the lack of observability could lead to significant setbacks. They urged companies to prioritize building robust frameworks for real-time visibility into AI operations.
Transform 2025 underscored that observability is not just a technical requirement but a strategic imperative for the future of enterprise AI. As agentic systems reshape industries, the ability to monitor and optimize their performance will separate leaders from laggards.
Alfred Lee
